FAQ
Understand, Support and Unlock Potential.
Our FAQs provide clear, reassuring answers to the questions people most often have about psychological assessment, ADHD and neurodiversity evaluations, counselling, and our wider wellbeing services. They’re designed to reduce uncertainty, explain what to expect at each stage, and help individuals feel informed, supported, and confident as they explore their needs.
FREQUENTLY ASKED QUESTIONS
General & Getting Started
Q: Do I need a formal referral to use NeuroVerify?
A: No, you do not need a GP or school referral. You can self-refer directly by booking a free discovery call or selecting an assessment or service through our booking portal.
Q: What is a Discovery Call, and is there a fee?
A: Our discovery calls are completely free, 45-minute telephone or video consultations. It’s an opportunity to discuss what you are looking for, ask questions about our process, and ensure we are the right fit for you or your child before committing to any service.
Q: Who will be working with me or my child?
A: All services are delivered by experienced specialists with extensive backgrounds drawing on decades of professional practice in psychology, counselling, and executive functioning support.
Assessments & Screening
Q: What types of assessments do you offer?
A: We provide dedicated, evidence-based screening and diagnostic evaluations, including: ADHD and Autism Assessments for children, adolescents, and adults. Our screening assessments and cognitive evaluations are aligned with NICE National guidelines CG142 (Autism) and NG87 (ADHD). We utilise clinically validated, gold-standard tools, including Pearson-authorised psychometric assessments such as Conners 4, and SRS-2. These also include standardised executive function measures, to provide comprehensive profiling of your neurodevelopmental profile and robust developmental insights.
Please note, for clients requiring formal medical validation or pharmaceutical intervention, we coordinate or guide referrals to independent psychiatric partners who can review our clinically validated dataset, as we are not eligible or able to provide these medical services directly.
Cognitive Insight Assessments (multi-dimensional profiling to map out unique cognitive and executive functioning strengths and barriers).
Q: How long does an assessment take from start to finish?
A: Unlike long public waiting lists, our pathway is designed to be streamlined and timely. Following your initial intake and information gathering, comprehensive reports and feedback are typically delivered within a rapid turnaround window, providing actionable answers without prolonged delays.
Q: Will the assessment report be accepted by schools, universities, or employers?
A: Yes. Our assessments are clinically validated, structured, and comprehensive. They are designed to provide clear, practical recommendations that can be used to secure reasonable adjustments in educational settings, universities, and workplaces.
Counselling, Coaching & Therapy
Q: What age groups do you support for counselling and coaching?
A: We specialise in targeted developmental stages. We offer dedicated formative years counselling and coaching for ages 12 to 25, as well as specialist support for younger demographics.
Q: What is Digital Play Therapy?
A: Tailored for children and young people aged 10 to 16, Digital Play Therapy utilises interactive and familiar digital mediums (such as structured virtual environments) to offer an engaging, non-confrontational approach to emotional processing, communication, and developmental support.
Q: What is the difference between your coaching and traditional therapy?
A: While our counselling provides a safe therapeutic space for emotional well-being and formative years navigation, our coaching (including ADHD, Autism, and NeuroParenting coaching) is structured, forward-facing, and practical. We focus on building real-world strategies, executive function frameworks, and actionable tools tailored to how your brain works.
Practicalities & Logistics
Q: Where do sessions and assessments take place?
A: We offer flexible options to suit your needs. We provide secure online telehealth sessions for clients across the UK, as well as in-person appointments at our dedicated private studio workspace in Yeovil, Somerset.
Q: How do I book an appointment?
A: You can view availability and secure your initial appointment directly through our online Booking Portal, or get in touch via our contact page to arrange your free discovery call.
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